Payment & Pricing

- All prices are displayed in GBP and Payment is accepted in GBP only
- Credit card - Visa Debit, Mastercard, Visa, Paypal, Bank Transfer. A small deposit may be payable. We no longer accept cheques.
IMPORTANT INFORMATION
if you choose to PAY NOW at the time of ordering...
and you change your mind about your purchase, please let us know. If you cancel your order that was paid for at the time of ordering PLEASE BE AWARE that the refund will be MINUS the FEES that the payment provider charges us. We do not charge our customers any of the payment provider fees at the point or order. However your refund will not be the whole amount as the payment provider deducts those fees from us in the refund that they make.
RETURNS
If you change your mind at the time of your delivery or with in 7 days of your delivery we will arrange the collection and refund your payment for the goods that you have bought MINUS the payment provider fees. We will also deduct the original delivery cost plus the collection carriage of £150 from your amount to be refunded. .Please be aware that we do not offer refunds for BESPOKE items unless there is a fault.
If collection is required by Cheshire Pine due to a change of mind, then the customer will pay
- the original delivery charge
- plus a collection carriage charge of £150
- plus the payment providers refund costs which will be deducted from the amount you have paid.
MISSED DELIVERY
If we arrive and you are not at home on your arranged delivery day after you have confirmed this day with us then there will be a fixed re-delivery charge of £150 for a new day Your furniture will be brought back here and the delivery process is started again. We are based just outside of Chester over the border in to North Wales and we also begin and end our delivery run here. Your furniture does NOT go to a delivery holding depot near to you.
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- For further details and clarification please contact us on 01244 881320 or email info@cheshirepineandoak.com
You can also use the contact form below. Unfortunately we are unable to build our furniture in OAK due to the very high cost and the quantity we have to order of the raw material until further notice.