OUR DELIVERY SERVICE
PLEASE REMEMBER to add and SELECT your coloured ZONE when you reach the SHIPPING METHOD.
Please note that we do NOT offer a free delivery service on any of our handmade furniture.
ORDER BOOK NOW OPEN FOR AUGUST 2025 MANUFACTURING!!
This means you can place your order TODAY to get into the queue for manufacturing. Due to the handmade nature of our business, and as we do NOT import mass produced pre made furniture delivered in a box. We are taking orders for a scheduled MANUFACTURING date DURING AUGUST 2025.
DELIVERIES can only be made ONCE YOUR HANDMADE FURNITURE IS BUILT.
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PRICES
are for a downstairs/street level delivery to a room of your choice in one of our delivery areas as pictured below:
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2 person STANDARD DELIVERY AREAS:
- covering area inside circled BLACK ZONE: £130
- CH, CW, WA, WN, L
- covering area inside circled RED ZONE: £145
- part LL, FY, PR, BB, SK, BD, M, OL, HX, HG, LS, S, NG, LE, CV, WR, B, TF, ST
- covering area inside circled BLACK ZONE: £130
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2 person EXTENDED DELIVERY AREAS:
- covering area inside circled PURPLE ZONE: £155
- LL, SY, HR, GL, SN, OX, MK, NN, LE, NG, DN, LA
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covering area inside our BLUE ZONE: £165
- LD, NP, BS, SN, RG, HP, AL, SG, PE, YO, CB
- covering area inside our TURQUOISE ZONE: £185
- LD, NP, BS, SN, RG, HP, AL, SG, PE, YO, CB
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covering area inside our PINK ZONE: £185
- CF, BS, BA, SP, CM, DL, SS
- covering area inside circled PURPLE ZONE: £155
Out of Area Zones (please check first that we can deliver to you by emailing if yo0ur postcode is not listed. PLEASE also be aware that the delivery may take a little longer due to being OUT OF OUR AREAS
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DELIVERY 7: areas and SINGLE ITEMS: Out of AREA ZONES for 1 door, 2 door and upto 3 door units only with no Top Box - SINGLE ITEMS: £195
- TS, DH, NE, TD, DG, CA, HU, LN, PE, NR, IP, CO, ME, TN, BN, SO, PO, BH, DT, BA, TA, EX, TQ, PL, SA,.......... NOT MULTIPLE ITEMS
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DELIVERY 8: areas and MULTIPLE ITEMS: Out of AREA ZONES for 1 door, 2 door and upto 3 door units ALONG WITH Top Boxes : £215
- EH, G, TD, DG, KA, ML, TS, DH, NE,CA, HU, LN, PE, NR, IP, CO, ME, TN, BN, SO, PO, BH, DT, BA, TA, EX, TQ, PL, SA,- MULTIPLE ITEMS
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DELIVERY 7: areas and SINGLE ITEMS: Out of AREA ZONES for 1 door, 2 door and upto 3 door units only with no Top Box - SINGLE ITEMS: £195
Please note that we do NOT offer a free delivery service
REMEMBER to add your coloured ZONE when you reach the SHIPPING METHOD.
HOWEVER, you can also choose to COLLECT which is FREE.
For DELIVERY we now need to ask you to allow for Cheshire Pine's Annual Summer Holiday Closure which is 23rd July - 11th August 2025, so your delivery will then take place after 12th August.
This is for orders placed today..
DELIVERY PROCESS
Deliveries are MONDAY to FRIDAY between the hours of 8am and 6pm made with a van load covering the area and surrounding areas by our local furniture delivery specialist based here in Chester. This is a 2 person delivery team. Your furniture will NOT go to a delivery holding depot near to you.
All* our products on our website are handmade to order by ourselves in our workshop here in Chester, UK. We do not sell from stock.
- If you do live OUTSIDE one of these coloured zones please contact us BEFORE placing your order.
- We will need your full address, postcode and a decription of what you are wanting to order to get a quote for the delivery. We can cover some areas oustside our zones and will book and organise the delivery but we do need to get a price for you first.
AREAS THAT WE DO NOT COVER:
If you do live OUTSIDE one of these coloured zones please contact us BEFORE placing your order if your postcode is NOT listed. We will need your full address, postcode and a description of what you are wanting to order to get a quote.
PLEASE also be aware that the delivery will take a little longer if any assembly is required by our specialist team (4 door units and above) due to the delivery being OUT OF OUR ZONED AREAS
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IMPORTANT INFORMATION: Due to the handmade nature of our business, and as we do NOT import mass produced pre made furniture delivered in a box, we are taking orders for a scheduled MANUFACTURING date AUGUST 2025... We have had an overwhelming number of orders recently placed. Our deliveries are then booked in AFTER your handmade item is built. Deliveries can only be made ONCE your item is built,
For DELIVERY or COLLECTION we now need to ask you to ALSO allow for
Cheshire Pine's Annual Summer Holiday Closure which is 23rd July - 11th August 2025, so your delivery will then take place after 12th August.
This is for orders placed today..
This new lead time is due to the overwhelming number of orders that have recently been placed.. The lead times are to be used only as a guide as we do quote THE MAXIMUM lead time. If we get your order placed today built sooner then we will also deliver to you before.
ALL OUR ITEMS are manufactured to ORDER, we do not keep stock. Whether you want it in the RAW WOOD for DIY finishing, Full Waxed or Painted IN ONE OF OUR 11 COLOURS - the choice is yours.
*Everything is hand built to order.*
We build your handmade furniture in the order of the date that the orders have been placed. We need to build your item first and then we can arrange your delivery to you.
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WE BOOK IN YOUR DELIVERY SLOT… .. when your handmade furniture is constructed…which will be around 10 days BEFORE we are planning to deliver and NOT at the time of ordering.
This contact is made after the machining and sizing of the timber has been done which is before we construct. Your order will have already been started. The next stage is the finishing - knotting process, undercoat and top coat painting and fit the hardware etc.
You will get an email around 10 days BEFORE your delivery advising you of the day, date and if it is an AM (8 - 1) or PM (1 - 6) delivery.
You will be unable to choose a time slot as the deliveries are still personal and worked out with the route in which they will be made. This email will also notify you of any payments outstanding and due dates.
We will give you a time slot of AM or PM.
Our handmade furniture deliveries are made by a specialist furniture delivery company who are based here in Chester and our furniture does NOT go to your local delivery holding depot. Unfortunately we do NOT deliver on Bank Holidays or at the weekends.
IMPORTANT INFORMATION
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We do not import furniture
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We do not keep stock and every item is built individually to order.
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NONE of our handmade furniture is boxed, flat packed or self-assembly
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If there are any issues with access or parking please also let us know NOW.
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We do not use pallet companies offering kerb side drops.
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DELIVERIES
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Our deliveries are made with a van load covering the area and surrounding areas by our local furniture delivery specialist based here in Chester. This is a 2 person delivery team. Your furniture will NOT go to a delivery holding depot near to you.
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We have 2 Days travelling plus 3 days of deliveries with an number of overnight stays. We deliver to a GROUND FLOOR/STREET LEVEL room of your choice on the day we have booked you in. We do NOT make individual deliveries with one order.
- Please let us know NOW if you live in a FLAT or APPARTMENT.
- OUR DELIVERIES are made MONDAY to FRIDAY between the hours of 8am and 6pm. You will get an email around 10 days before your delivery advising you of the day, date and if it is an AM (8 - 1) or PM (1 - 6) delivery. We are unable let you choose a time slot and you will be given AM or PM as this will be dependant on the route in which thay are being made.
- Unfortunately we do NOT deliver on Bank Holidays or the weekends.
- If you live in an area that we do NOT deliver to (see list below) please give us a ring or you can COLLECT please see below..
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AREAS THAT WE DO NOT COVER with in our price ranges unless your postcode is listed:
- Cental London CONGESTION ZONES (ULEZ is OK) Kent, Lincolnshire, Norfolk, Suffolk. Cornwall, Devon, Dorset, Somerset, East and West Sussex, South West Wales, Ireland, Scotland, The North East, The Isle of Wight and The Isle of Man or Overseas. We can cover some areas that are not in our coloured ZONES. Please let us have your full address and postcode FIRST.
OUR DELIVERY AREAS:
Our main 2 person delivery service areas are with in the radius shown in the map above which extend across Cheshire, Yorkshire, The Midlands, Gloucestershire, Herefordshire, North Wales and the North West. None of our furniture is supplied flat packed.
AREAS THAT WE DO NOT COVER: OUT of our ZONED AREAS
Central London CONGESTION ZONES (ULEZ is OK), Kent, Lincolnshire, Norfolk, Suffolk. Cornwall, Devon, Dorset, Somerset, East and West Sussex, South West Wales, Ireland, Scotland, The North East, The Isle of Wight and The Isle of Man or Overseas.
- If you do live OUTSIDE one of these coloured zones or your postcode is NOT listed please contact us BEFORE placing your order. We will need your full address, postcode and a description of what you are wanting to order to get a quote.
- PLEASE also be aware that the delivery will take a little longer if any assembly is required by our specialist team (4 door units and above) due to the delivery being OUT OF OUR ZONED AREAS
- We will need your full address, postcode and a description of what you are wanting to order to enable us to get a quote for your delivery. We will organise the delivery so you do not have to do anything yourselves but we do need to get a price from them first.
COLLECT
OUR FURNITURE HAS NO PACKAGING.
INFORMATION:
Cheshire Pine's Annual Summer Holiday Closure which is 23rd July - 11th August 2025, because if your item is not built and fully completed to leave here by 18th July then your delivery will then take place after 12th August.
This is for orders placed today..
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DELIVERY SERVICE
Once your furniture is manufactured THE DELIVERY IS MADE TO A STREET LEVEL/ GROUND FLOOR /downstairs room of your choice delivery ONLY. OUR DELIVERIES are made MONDAY to FRIDAY between the hours of 8am and 6pm. You will get an email around 10 days before your delivery advising you of the day, date and if it is an AM or PM delivery. Unfortunately we do NOT deliver on Bank Holidays or at the weekends.
Our Hall and Larder Cupboards are fully assembled and sometimes the delivery driver may take the doors off for ease of getting it in the house and put them on again. If it has a top box this is attached on site.
Please let us know beforehand if your property involves external steps or stairs or if you live in a flat or apartment.. We MAY need to know at the time of ordering about access.. We can not help on your delivery day if THE ITEMS HAS TO BE TAKEN UPSTAIRS due to the time slots allocated at each of our customers homes and the times that our deliveries have been booked for after yours
It takes around 21 days from start to finish for us to manufacture each individual item with all the processes each handmade item goes through.
The lead times quoted are due to the high volume of orders and the geography of existing deliveries that we have in.
Our deliveries are Monday to Friday and unfortunately, we are not able to offer weekend or bank holiday deliveries at the moment.
- When furniture is delivered you will be asked to sign for it as proof of receipt. The delivery is made by a specialist furniture delivery company based in Chester. Your furniture will not go to your local delivery depots or be able to come back on another date. We will deliver on the day and date that you have been given.
- MISSED DELIVERY: If you have confirmed the delivery date with us and then you are not home on that day when we come - there will be a fixed re-delivery charge of £200 for a new day. Your furniture will be brought back here and the delivery process is started again. We are based just outside of Chester over the border in to North Wales and we also begin and end our delivery run here..Your furniture does NOT go to a delivery holding depot near to you.
- If you are not there for a small item couriered delivery a card will be dropped through your door stating how to get your delivery.
- We will contact you immediately if, for any reason, we are unable to fulfil your online order and we will issue a refund if we unable to complete your order.